Phase 3

Formal business plan

Manuel Alejandro Hernandez Arambula #191306

 

 

Phase3

 

 

Tools for product development

 

PowerPress Industrial Sublimation

Mug Heat Press Sublimation

Silhouette Cameo Cutting Mat

Inkjet Printer

Color Pinter 

 

With those tools we can do:

 

Tools for marketing, advertising and communication

Social Media, web page, fliers and whova.

Whova its a tool that helps making events look modern and trendy, save time managing logistic, facilitatins attendees networking, accelerate chek and process, ideal for in person, online and hybrid events, with targeted announcements.

Customer loyalty program

• Greet every customer in a friendly manner and provide extraordinary customer service.
• Offer sales support to our sales teams during busy periods and take customers through our showroom experience.
• Follow up with customers via phone or email.
• Makes packages that lead to a feeling of premium or special for the products.
• Constantly listening feedback and having an eye over the competition.
• Makes easy tramits even easy re funds.
• Having all the commodities that technology can bring.
  

Service excellence/essentials techniques

Communication, Cultural Awareness and Conflict Resolution are some of the indispensables softskills needed to provide an excellence service consistently, meet the customer expectations and exceed them.

 

This can be achievable undertanding that service is related to the customer expectations of it, its well knowed that a happy customer will talk about their good experiences whit more people, knowed as mouth to mouth marketing.

 

All of this leads to a advantage on one of the most determinated factors that lead to a success in a company, the great service to customers, after all, without customers there's no company.